The song entered the U.S. pop charts the week ending July 4, 1981, and reached #4 on the Billboard Hot 100 chart, holding that spot for the entire month of September. "Urgent" hit #1 on the Billboard Rock Tracks chart, a position it held for four weeks.
"Urgent" was the most successful single from the 4 album on album-oriented rock radio, though it was outsold by the album's later single, "Waiting for a Girl Like You", which reached #2 on the Billboard Hot 100 in November 1981 and remained at that spot through the end of the following January, for a total of ten weeks, being certified Gold. 4 went Gold and Platinum during the chart run of the "Urgent" single. The album has since been certified multi-platinum by the RIAA, for selling over six million copies in the U.S. alone.
Foreigner went into the studio with producer Robert John "Mutt" Lange, best known at the time as producer for hard rock band AC/DC. Foreigner's sound wasn't quite as heavy, and the band worked with then-unknown Thomas Dolby to program and play synthesizer. Dolby's work can be heard on "Urgent", along with a saxophone solo by Motown great Junior Walker.
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